Returns & Exchanges

* If you receive the wrong or damaged items from us, please contact us at once. We will send a new replacement to you as soon as possible.

* If you received the gowns but felt the size is too small or too large,please contact us and we'd like to change a fit size for you.

* If you don't need the items anymore or the item doesn't fit you,please contact us, we will send a free return shipping label to you and you can return the items to get a refund.

* We hope you have an unforgettable graduation ceremony. To ensure this, please help us ensure that all returns or exchanges are correct.

* Please return or exchange the itwms within 14 work days after you receipt of them.Please ensure that all products must be free from any damage or washed in the water,which will not affect our secondary sales.

* For more return or exchange information, please email us: sales@gradplaza.com or call us: 917 688 3402